Cancun and Riviera Maya remain safe for tourists, locals and welcome new events diverted to our destination because of COVID-19. The US CDC keeps the classification Green ‐ Level 1 for our destination which means there is no reason to pospone or cancel trips to Cancun and Riviera Maya where the current conditions are great for vacationing, the weather is sunny with temperature over 29°C (85°F) today as the spring is starting. The hotel occupancy from January to February has increased up to 5% being one of the favourite destinations in Mexico and the Caribbean. Our government is being serious and cautious about this issue. The chief of the Health Bureau in our State (SESA -because of its Spanish acronym-), Alejandra Aguirre Crespo has had meetings with the Cancun International Airport Coordinating Commission and they together have currently stablished a procedure for prevention, detection and management of suspicious disease cases. Coronavirus outbreak has...

Did you know that when your checked baggage does not arrive on board same flight as you do is consider a bag delayed…… When it comes to baggage that is merely delayed and not lost, each airline makes up its own rules. The most important rule to remember is that most airlines require passengers to file a claim immediately at the final destination, and it’s wise to get a copy of your claim in writing before leaving the airport. Remember, the last carrier you flew to your destination is always responsible for your lost or delayed luggage. Yes, airlines must comply the D.O.T. (Department Of Transportation) regulations reimbursement of passengers’ expenses in cases where baggage has been lost, damaged or delayed. Clink on the link to get more information https://www.transportation.gov/airconsumer/notice-expense-reimburse-final Therefore soon, new rules will require airlines to refund your baggage fee as well if they lose your luggage. A new federal law requires the U...

Chances are at some point in your life you've counted down the days, hours and minutes until that long-anticipated, carefully planned vacation. What you probably didn't look forward to were hassles getting through checkpoints at the airports or complications with long flights. Fortunately, there are tips you can follow to make your next trip close to hassle-free. Here are a few of them: Check-in online Like the idea of a shorter bag-drop line or skipping the ticket counter entirely? Then try checking in online. With just a few clicks on your personal phone you will be set to by-pass one step of the airport - especially if you pack everything in a carry-on. Arrive early This might be a given, but throw in an impending holiday or busy travel day and even "early" may barely cut it when it comes to time-consuming security lines. Best rule of thumb? Get to any major airport at least two hours before your scheduled departure time. Allow additional time if i...

Important facts you need to know for your future trip to our beautiful Cancún and Riviera Maya Did you know that most of the airfare tickets have the departure tax already included? How to find out if yours is included? Now must of the airlines issue E-Tkt well known as electronic ticket who will be compose by only digits; look for the Fare Calculation Line and you will find the breakdown of the air fare with taxes included; look for XD and UK codes:  Mexico Tourism Tax (UK) exemptions Mexican citizen (Passport) Resident of Mexico (permanent or temporary) holding a Mexico Visa Infant under the age of two Diplomat Transit/transfer passenger remaining less than 24 hours in Mexico; passengers stopping over in Mexico aren’t entitled to a refund Mexico Departure Tax (TUA) (XD) exemptions Infant under the age of two Diplomat (does not include staff or U.S. Embassy in Mexico) Deportee Transit/transfer passenger remaining less t...